![]() ![]() Easy Anti-Cheat is used to detect and prevent fraudulent and cheat software. and includes client software that is integrated into the game software. The game also uses Easy Anti-Cheat, which is operated by Epic Games International S.à r.l. The EOS software is used solely for providing EOS functionality such as authentication, login, voice-chat and in-game social overlays. When you start a new game session, the latest version of the EOS Software will automatically be loaded to your device without any notice to you. and includes client software ( "EOS Software") that is integrated into the game software. The game uses Epic Online Services ( "EOS"), which is operated by Epic Games, Inc. For additional terms and conditions relating to Epic Games Accounts, please visit this link. We use the phrase "at our sole discretion" in this Agreement to mean at any time, for any reason or no reason, and without prior notice to you. We may suspend or terminate your Account at our sole discretion. You are responsible for all activity associated with your Account. You may not share your Account with others and are solely responsible for keeping the login credentials to your Account confidential. To create an Account, you must provide truthful and accurate information about yourself on the Account registration page and keep that information up-to-date. You may need to have an account ( "Account") to use the Services. for the benefit of the Epic Parties (defined below) except for users of our Services on the Steam platform in which case this Agreement is a binding legal contract between you and EGFG LLC, trading as Epic Games, for the benefit of the Epic Parties. This Agreement is a binding legal contract between you and Epic Games, Inc. Any reference to "Services" in this Agreement includes a reference to any part of any of our Services. If you do not agree to the terms of this Agreement, do not purchase, download or use our Services. Players should then do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.By selecting "I Agree" or purchasing, downloading or using the game "Fall Guys: Ultimate Knockout" or its related services (the game and services, collectively, our "Services"), you agree to the terms of this End User License Agreement ( "Agreement"), including the arbitration agreement and class action waiver described in Section 18 below. You can reach out to the team at Official Facebook ID of Fortnite. the support Twitter handle of Fortnite for catering to queries from users. They may even get in touch with the team via their social media handles. How to Contact the Developer team directlyĪnother approach could be to reach out to the developers directly. You can wait on that page for a while and refresh it to see if the button has been enabled. This would take you to a Live Chat Room where an Agent from the Support team would connect with you. However, one must note that the Live Chat initiation button would be disabled if there is no Agent free at that moment.Now instead of tapping on the Submit an Email Request button, tap on the Start a Live Chat button.Under the Ticket Raising Page, fill out every detail asked for just as you did in the previous section.From the Main Page/Knowledge Base tap on the Contact Us button once again.You may do multiple follow-ups in the same mail chain if required.Ĭonnecting with a Live Customer Service AgentĪnother alternative to getting your issues fixed is talking with the Live Agent from the Support team. The developer team would get back to you at the email address provided within 72 hours. Once you have provided all the details, tap on the Submit an Email Request button to successfully raise a Ticket.Relevant attachments in the form of videos/screenshots for better assistance.The Platform on which you play the game.Your Account Name and email address( will be filled in by default since you are signed in with your account).This would take you to the Ticket Raising Page of Fortnite where you will be asked to provide the following information:.Head back to the Main Page/Knowledge Base and scroll down to the bottom of the page till you find the Contact Us button.If your issues still persist or are something that has not been addressed in the FAQ section, you need to raise a ticket. It is likely that you will come across your exact issue over there. To read the answer, just tap on the query when you find it. You may also filter the results by inputting keywords from your issue in the search bar. To read the answers for those, simply choose from the Topics that best describe your issue and navigate to that to see the questions under that category. You will find the developers have listed all the Trending Topics and Frequently Occurring Issues on this page. This would take you to the Knowledge Base of Fortnite. ![]()
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